LEGAL NOTICE
Please read these Terms and Conditions carefully. These Terms and Conditions govern your access and use of this Site. By accessing or using this Site, you agree to be bound by these Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions or rules are hereby incorporated by reference into these Terms and Conditions.
My Packaging Rack reserves the right to change this Site and these Terms and Conditions at any time without notice.
You should review these Terms of Use each time you access this Site.
COPYRIGHT
Copyright (c) 2024 My Packaging Rack .All rights are reserved. You are, therefore, not allowed to make a copy or republish any of the materials and software contained on the mypackagingrack.com website.
COPYRIGHTS AND TRADEMARKS
You are solely responsible for the use of Content in conjunction with any other images, graphics, text or other materials you may incorporate into your Products. You warrant that you do not include in your Products any text, image, design, trademark, service mark or any copyrighted work of any third party unless you have obtained the applicable permissions from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, the right of publicity or privacy and will not libel or defame any third party and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Mypackagingrack.com to produce the Products on your behalf.
CUSTOMER CONTENT
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You hereby agree that you shall not include in your Products any text, image, design, trademark, service mark or any other work of third party protected by copyright unless you have obtained the relevant permissions from their owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, the right of publicity or privacy, and will not libel or defame any third party and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize mypackagingrack.com to produce the Products on your behalf.
All information, data, text, photographs, graphics, messages and any other materials (“Content”) are the sole responsibility of the person that produced such Content. Hence you are responsible for all Content that you send, upload, post or otherwise transmit via the website. You agree to comply with all local rules regarding online conduct and acceptable Content. You agree not to use the website to upload, post or otherwise transmit any Content that contains indecent, anything unlawful, or any content that infringes the intellectual property rights or other proprietary rights of mypackagingrack.com or any third party. Mypackagingrack.com does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances shall Mypackagingrack.com be liable to you in any way for any content you may be exposed to that you may find offensive, indecent or objectionable.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken into your registered account. By ordering a print product using your password, you or the person to whom you have given access, hereby grant to mypackagingrack.com the world-wide, royalty free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display and create derivative works from the Content on the website and on the printed product for the purposes of storing designs or processing print orders.
You acknowledge and agree that Mypackagingrack.com and its designees shall have the right (but not the obligation), in their sole discretion, to pre-screen, refuse, or remove any Content that violates these Terms of Service or is otherwise objectionable. Mypackagingrack.com may preserve Content and may also disclose Content if required to do so by law or in the case that such disclosure is necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Mypackagingrack.com, its users and the public.
CUSTOMER SUBMITTED ARTWORK
All art or designs and images must be in CMYK format and a minimum of 300 DPI. Mypackagingrack.com is not liable for color shifts due to conversion of RGB to CMYK color modes. Mypackagingrack.com is also not responsible for images printing as fuzzy, distorted or pixilated due to customer supplied artwork.
PROOFING & MATCHING
All print jobs require customer approval of the final artwork and job specification sheet. Once an order has been placed, final artwork proofs and a job specification sheet will be sent to customers via email. Customers are responsible for reviewing all details mentioned in the specification sheet, including but not limited to, delivery dates and or production speed, and confirm that all of the customer requirements have been accurately noted. mypackagingrack.com is not liable for any specifications and/or requirements beyond what is noted on the final specification sheet. Also, it is the customer’s responsibility to carefully check the final artwork proof because proofreading is the responsibility of the customer. Unplanned changes can happen due to the various ways that files are prepared. What is shown on the final proof depicts what will be printed. Mypackagingrack.com suggests printing the proof at 100% size to review actual position, spelling and other design elements mypackagingrack.com will not be responsible for any design or spelling issues that are not pointed out by the customer and communicated to mypackagingrack.com immediately. After approval, your design file and job specifications will be forwarded to the production department for printing as-is.
Color matching or ink density is not the responsibility of mypackagingrack.com for on screen proofs approved by the customer. Screen proofs predict design layout, text accuracy, image proportion and placement but not color or density. mypackagingrack.com will try and match as closely as possible the gradient density of each color in a duo- tone. The final appearance of a duo-tone is not the responsibility of mypackagingrack.com unless the customer orders a color match proof. Also, the lamination applied could change or differ the look of the colors printed. Therefore, Mypackagingrack.com will not be liable for the final color appearance of the laminated product/s.
MATERIALS
Please note that the paper/card stock on which we print for our products is not food-grade. Any such requirement
should be made in writing at the earliest. In case of any specific food-grade related requirements w.r.t. the paper
stock, please intimate us well in advance of placing this order.
CUSTOMER IS RESPONSIBLE FOR PROOF AND LAYOUT APPROVAL PRIOR TO THE PRINTING.
Mypackagingrack.com IS NOT RESPONSIBLE for errors in a printed product caused by any of the following:
Graphics Orientation or Placement and Incorrect Font Usage
Spelling, Grammatical and Punctuation Errors
Wrong Die cuts, slits or Incorrect and Missing Folds
Finished Product Size
COLOR ACCURACY AND HARDCOPY PROOFS
Mypackagingrack.com will reproduce color from submitted print-ready files as closely as possible. However, due to the limitation of printing processes, different properties of various printing surfaces, as well as requirements for ink of neighboring images, it is impossible for mypackagingrack to guarantee color match and color density. Color reproductions are guaranteed to be within 90% accuracy of the final proof you approved. Note that mypackagingrack only able to guarantee color reproduction for your print-ready files if you order a hardcopy proof for an additional charge. Note that mypackagingrack cannot be held liable for any color differences between submitted print-ready imagery and the artwork or product they represent.
INDEMNIFICATION
You agree to indemnify and defend Mypackagingrack.com, and all parties from whom Mypackagingrack.com has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses, arising out of or related to (i) your breach of these Terms and Conditions or (ii) any suit, claim or demand arising from or relating to any text, photograph, image, graphics or other material you incorporated into Products that was not part of the standard Site Content.
ORDER CANCELLATION
Mypackagingrack.com will cancel your order prior to printing/shipping. However, if you’re ordered item has been
shipped then it cannot be canceled. Orders may be cancelable during the various production stages but cancellation
charges will apply. Our Customer Service Team will inform you of any cancellation charges.
1) Orders are placed online.
2) Orders are reworked in our design department.
3) Orders are sent to the press.
4) The shipping firm collects orders and dispatches them.
All orders may be cancelled prior to stage 2. In the event of an order cancellation in stage 1; there is a charge of $15 plus 5% of the total amount to cover payment processing, bank charges and to cover our design department fees. Orders can only be cancelled in stage 2 with at least 20% deduction of the total amount of the order. This is to cover our design department charges. For an order which has gone to stage 3, cancellation would be tried but not guaranteed. But if the customer wants to cancel it and the order is still in step 3, there is a deduction of at least 50% to cover the costs incurred towards it. The Order cannot be cancelled once it has reached stage 4.
DESIGN ORDERS
After the successful order, No Refund is given on any of the orders related to design services.
RETURNS AND REFUNDS
As each order is custom-made, All Sales Are Final. If we can confirm that a mistake was our error, we will re-print the order. No Refunds or Credits.
RE-PRINTS
The customer shall notify Mypackagingrack.com in writing of any defects, damage, or shortages in the delivered products within 3 business days from the date of delivery. No claims for defects, damage or missing items shall be entertained by Mypackagingrack.com after 3 business days from the date of delivery.
In order to receive replacement products the customer must return (at their expense) at least 99% of the delivered product within 10-12 days of the initial order delivery date. No returns will be accepted without the prior written return authorization from Mypackagingrack.com
All expedite printing related charges (rush printing or shipping) are NOT REFUNDABLE include those orders which are returned for any reason. No Exceptions.
ORDER SHIPPING AND DELIVERY
Following are the product options which you can opt when placing an order at Mypackagingrack.com
STANDARD (Shipping Time NOT GUARANTEED):
Free Ground shipping within 48 contiguous states.
Usually Ships within 10 to 14 business days after final proof approval.
Shipping time for Standard Service is not guaranteed.
PRIORITY – Guaranteed to ship within 8 business days:
Free Ground shipping included within 48 contiguous states.
Products will be shipped within 10 business days after final proof approval.
EXPRESS – Guaranteed to ship within 6 business days:
FREE Ground shipping included within 48 contiguous states.
Products will be shipped within 7 business day after final proof approval
In all cases, final proof approval must be received by 11:00 AM EST otherwise one business day will be added to the
shipping times.
Mypackagingrack.com shall at all times try to print and dispatch orders as soon as possible. In no circumstances, however, shall Mypackagingrack.com be liable for any consequence or damage arising from any delay in the manufacture, dispatch, or delivery of the ordered products.
By placing an order with Mypackagingrack.com, all Customers acknowledge and agree that Mypackagingrack.com shall not be liable or responsible for any delays in delivery due to, but not limited to technical problems, weather, carrier delays, customs clearing, or other circumstances beyond Mypackagingrack.com direct control. All Mypackagingrack.com shipment and delivery dates are estimates based on information provided by our suppliers and recent order history.
Mypackagingrack.com will always take reasonable measures to ensure timely deliveries. However, unexpected equipment failure, malfunction, or technical difficulties with printing presses and shipping computers cannot be completely avoided and may result in printing delays beyond the reasonable control of Mypackagingrack.com. When a printing or shipping process is delayed, Mypackagingrack.com will refund or credit, as appropriate to customer’s account, any rush charges or expedite fees associated with the printing order when applicable. Customer orders may not be cancelled due to a printing or shipping process delay.
When customers place an order from Mypackagingrack.com, they thereby agree to pay all customs duties and fees on the good that are shipped to their respective locations. Customers themselves are responsible for making necessary arrangements for clearing customs against shipments delivered outside the United States.
The My Packaging Rack plays their best role to make everything perfect for the customers as the quality and pricing are a joint stress for the customers. Hence, we at My Packaging Rack are ready to provide the best quality with competitive prices. Therefore, we have production houses in all parts of the world and we make sure to think about our customers. Our production houses are working in almost every part of the world but Asia is the most important part of all especially South Asia where quality and competitive price is always available and you do not need to be worried about the shipping as it is our duty to provide you the product on your doorstep with no extra charges!
DAMAGED AND LOST PACKAGES
Customers are responsible for inspecting all packages for any visible signs of damage or missing items compared to the items listed on the enclosed packaging slips or invoices before accepting delivery. The customers, in case of damage or missing items, shall notify Mypackagingrack.com and the delivery courier without delay. Mypackagingrack.com shall not be liable for any claims regarding damaged or missing items that are not brought to its attention by the customer within 3 business days following receipt of the order. Mypackagingrack.com is not liable for 3rd party shipping mistakes, oversights or damaged shipments.
Each ordered product is usually shipped with a few extra pieces that are free of charge. Seldom order shipment may have slightly fewer pieces than ordered. Printing trade standards allow for under ages or overages of up to 5%. Therefore, if the exact quantity is needed, then it is suggested that customers should order 10% over the required quantity.
Additional shipping and handling charges will be added to packages that must be reshipped because an error was made by the customer in submitting the proper shipping address.
DISCLAIMER OF WARRANTY
The site and its content are provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that operation of the site may not be uninterrupted or error-free. References and links to products or services of independent companies may appear on the site. These references and links are provided “as is” without warranty of any kind, either expressed or implied.
LIMITATION OF LIABILITY
In no event shall Mypackagingrack.com or its licensors, suppliers, or vendors, their officers, directors, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damage whatsoever resulting from loss of use, data, or profits, whether or not Mypackagingrack.com has been advised of the
possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide products or services that you order from Mypackagingrack.com or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. Under no circumstances shall mypackagingrack.com be liable or responsible for any damages or consequences resulting from or in connection with your improper or unauthorized use of this site or its content.